Return Policy

We hope all our customers love our products, but sometimes, it doesn't work out.

We want our return process to be as simple as possible - here's what we need from you!
1. Contact us within 14 days of purchase
2.  We'll send you a return shipping label
3.  Return item unopened (exterior wrap removal OK)
4. As soon as we receive the product, we'll issue a refund.  Voila!
(please ship within 10 business days)

Problems or Questions?

Email us at contact@novelerotics.com  for the fastest service.   We're there to answer questions or help make your day a little better!